asqanet application and performance assessment status glossary

The following document outlines terms that may appear in your asqanet Provider Portal. The first table lists each status and sub-status that appears on applications*; the second lists each status and sub-status that appears on performance assessments (audits).

*includes notifications of material change or event and notifications of detail changes.

For more information, please contact the ASQA Infoline via email or on 1300 701 801 between 9.00 am and 7.00 pm Eastern Daylight Time (EDT), Monday to Friday (dial +61 3 8613 3910 from outside Australia).

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Applications

Status	Sub-status	Definition
Submitted	Pending Payment	The application has been submitted and an application fee invoice has been issued which is awaiting payment.
Submitted	Pending Lodgement Payment	The application has been submitted and an application fee invoice has been issued which is awaiting lodgement fee payment.
Submitted	Pending Initial Review	The application has been submitted and application fees (if relevant) have been paid, and is currently in-line to be allocated to an Assessment Officer for a completeness check.
Reviewing	In Progress	An Assessment Officer is conducting the initial review of the application’s completeness.
Returned	Additional Info Requested	A review of the application has determined that it is incomplete and the applicant has been notified. The application either does not contain all of the required information or the information has not been provided in the manner requested. Note: The time an application spends in this sub-status does NOT count towards ASQA’s published services standards for application processing.
Reviewing	Resubmitted – Pending Review	Additional information to address incompleteness has been received and is being reviewed.
Processing	Risk Assessment in Progress	An Assessment Officer is conducting a risk assessment of the application and a decision is being made to either approve or reject the application, or refer it for further assessment.
Processing	Pending Assessment Payment	The application has been deemed to be complete and referred for further assessment, and is awaiting payment of the assessment fee invoice before assessment will commence.
Processing	Referral In Progress	The application has been deemed to be complete and referred for further assessment.
Finalising	In Progress	Assessment of the application has been completed and a decision has been made. The applicant should be notified of the application outcome at this stage.
Closed	Approved	A decision to approve the application has been processed and any changes will be uploaded to training.gov.au or cricos.education.gov.au, as applicable
Closed	Rejected	A decision to reject the application has been processed.
Closed	Withdrawn	The application has been withdrawn with consent from or notification sent to the applicant.
Closed	Unpaid Invoice	The application has been withdrawn by ASQA due to an application fee invoice not being paid.

Performance assessments (audits)

Status	Sub-status	Definition
In Progress	Performance Assessment Conducted	The performance assessment has been conducted and the report is being prepared.
In Progress	Performance Assessment Stopped	The performance assessment has been stopped but can be resumed.
In Progress	Referred to Manager	An initial recommendation has been made and has been referred to an ASQA manager for approval.
In Progress	Referred for QA	The performance assessment report has been prepared and has been referred to a Manager for Quality Assurance (QA).
Pending	Performance Assessment Stopped	The performance assessment has been stopped but can be resumed.
Response in Progress	Response Requested	ASQA has issued a notice to the applicant/provider (warning letter, intent to sanction, etc) and has requested a response.
Finalising	Referred to Manager	The performance assessment report has been prepared and is currently with a Manager of Quality Assessment for QA before being released.
Finalising	Preparing Report	ASQA is finalising the performance assessment report. If additional evidence was requested, this may occur after receiving the requested response from the applicant/provider.
Finalising	Recommendations Completed	A recommendation has been made regarding the outcome of the performance assessment.
Finalising	Recommendations Supported	The recommendation has been accepted by ASQA senior management.
Finalising	Decisions Actioned	The recommendation made by ASQA senior management has been actioned by regulatory staff.
Finalising	Decisions Recorded	ASQA senior management have made their decision on the performance assessment.
Finalising	Awaiting Decision	The performance assessment is awaiting a decision by ASQA senior management.
Finalising	Performance Assessment Stopped	The performance assessment has been stopped but can be resumed.
Closed	Not Conducted - Cancelled	The performance assessment has been closed prior to being conducted.
Closed	Conducted - Cancelled	The performance assessment has been closed after being conducted.
Closed	Performance Assessment Complete	The performance assessment has been conducted.
Closed	Performance Assessment Stopped	The performance assessment has been stopped.