Change ESOS registration | Application process

We take a risk-based approach to assess applications.

To decide whether to grant your application, we consider:

• the courses, locations and capacity you have applied for
• your approved courses, locations and capacity
• your provider profile and compliance history
• your resourcing and readiness to deliver what you’re seeking.

Our initial assessment may identify that we need to review more evidence of your capability and readiness or conduct a performance assessment before making a final decision. We will let you know in writing if this is the case. 

Learn more about review and assessment

How long it takes to review your application

If your application is complete, we’ll process it within 28 calendar days from the date we receive it.

We’ll let you know the outcome of our decision in writing.

Learn more about ASQA's Service Standards.

If we approve your application

We may approve:

• your application in full
• some changes to your registration but not all
• your application with some conditions.

If we don’t approve changes to your registration

Your application may not be approved if:

• it’s incomplete and you didn’t give us the required documentation on time or in the format we need
• you didn’t pay the fee invoice in full
• you didn’t demonstrate compliance with the ESOS Framework.

If you disagree with our decision

If we don’t approve your registration application, we’ll send you a letter to explain why. You can also ask us to review our decision.