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Guide to provider default obligations under the ESOS Act
  • Introduction
  • What is a provider default?
  • Summary of default obligations
  • Your student obligations when a default occurs
    • Provider obligation period
    • Student placement in an alternative course
    • Anticipated default—intending students
    • Refunding students
  • Your reporting obligations when a default occurs
    • How to lodge notices of default in PRISMS
    • Notifying students of a default
    • Discharge of obligations—outcome notification
  • Home
  • Your student obligations when a default occurs

Your student obligations when a default occurs

If you default in respect of an overseas student or intending overseas student, within 14 days you must either:

  • Place the student
  • Refund the student

    Provider obligation period

    You must fulfil your default obligations to an overseas student within 14 days of the original default day, which is the provider obligation period.

    Student placement in an alternative course

    You can arrange for an overseas student or intending overseas student to be placed in an alternative course.

    Anticipated default—intending students

    Requirements if you have ceased delivering a course but have students who are enrolled but not yet commenced.

    Refunding students

    You must refund any unspent tuition fees to affected overseas students in these situations.


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